Privacy Policy

Privacy Policy

Last Updated: 26th April 2026

At Inspired By Group Limited (Company Number: 11716869) (“the Company”, “we”, “us” or “our”), we are committed to protecting your privacy and handling your personal information with care, transparency and respect.

This Privacy Policy explains what personal information we collect, how we collect it, how we use it, how we store it, who we may share it with, and the rights you have in relation to your personal information.

By using our website, purchasing from us, enrolling in a programme, communicating with us, or otherwise engaging with our services, you acknowledge that your personal information may be processed in accordance with this Privacy Policy.

1. ABOUT THIS POLICY

1.1 This Privacy Policy applies to personal information collected through our website, products, services, programmes, communications, events and other interactions with the Company.

1.2 This Policy should be read together with our:

• Website Terms of Use

• Cookies Policy

• Group Programme Terms & Conditions (where applicable)

1.3 We may update this Privacy Policy from time to time, and updated versions will be published on our website.

2. WHO WE ARE

Inspired By Group Limited is the organisation responsible for processing your personal information and is the data controller for the purposes of applicable data protection law.

Registered Office:

71 to 75 Shelton Street

Covent Garden

London

WC2H 9JQ

3. PERSONAL INFORMATION WE COLLECT

We may collect and process the following categories of personal information:

Identity Information

• full name

• company name

Contact Information

• email address

• telephone number

• billing address

• shipping address

Account Information

• account login details

• account activity

• access records relating to products, programmes or online services

Transaction Information

• purchase history

• invoices

• payment status

• billing information

• payment processor transaction references

Technical Information

• IP address

• browser type

• device type

• operating system

• referring website

• page views

• traffic patterns

• approximate location information

• website usage data

Communication Information

• emails

• enquiries

• customer service requests

• WhatsApp business communications

• Zoom chat comments

• webinar questions

• survey responses

• testimonials

• feedback

Programme Participation Information

• attendance records

• submissions

• group participation

• audio recordings

• video recordings

• transcripts

• programme engagement information

Additional Information

We may request additional information where reasonably necessary to:

• verify identity

• confirm account ownership

• investigate fraud or misuse

• resolve disputes

• comply with legal obligations

4. HOW WE COLLECT YOUR INFORMATION

We may collect your personal information when you:

• visit our website

• create an account

• make a purchase

• enrol in a programme

• subscribe to marketing communications

• download free resources

• join WhatsApp communities

• attend Zoom sessions

• communicate with us by phone, email or message

• complete surveys or forms

• submit testimonials or feedback

• interact with our content, offers or advertising

We may also automatically collect technical information through cookies, pixels and analytics tools.

We may also receive information from trusted third parties including payment providers, advertising platforms, analytics providers, referral partners and other lawfully available sources.

5. HOW WE USE YOUR INFORMATION

We may use your personal information to:

• provide products, programmes and services

• process payments and manage billing

• fulfil orders and deliver purchased products

• administer accounts and access rights

• provide customer support

• communicate with you

• send newsletters, educational content and updates

• send marketing communications where permitted by law

• personalise content and advertising

• analyse website usage and customer behaviour

• improve our services and client experience

• conduct research, surveys and feedback analysis

• verify identity and account information

• assess risk, prevent fraud and investigate misuse

• recover unpaid sums and manage debt collection where necessary

• resolve disputes

• enforce our contracts, legal rights and policies

• maintain internal records and administration

• comply with legal and regulatory obligations

• protect the Company, our Clients, our team and our community

We may aggregate or anonymise information so that it no longer identifies you and use this for analytics, reporting, research, service improvement and business insight.

6. OUR LEGAL BASIS FOR PROCESSING

We process personal information on one or more lawful bases, including:

Contractual Necessity

Where processing is necessary to fulfil a contract with you or take steps at your request before entering into a contract.

Legitimate Interests

Where processing is reasonably necessary for business operations, fraud prevention, communications, analytics, service improvement, customer care and marketing, provided your rights do not override those interests.

Consent

Where you have given consent, including for marketing where consent is legally required.

Legal Obligation

Where processing is necessary to comply with law or regulatory obligations.

7. MARKETING COMMUNICATIONS

7.1 We may send you newsletters, updates, educational content, offers and promotional communications where permitted by law.

7.2 You may unsubscribe at any time by using the unsubscribe link in our communications or contacting us directly.

7.3 We may use your information to personalise marketing communications and advertising based on your interactions, preferences and interests.

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, pixels and similar technologies to understand how our website is used, improve performance, personalise content and support advertising activity.

This may include:

• Google Analytics

• Meta Pixel

• ClickFunnels tracking technologies

Cookies may collect and store personal information.

You can adjust your browser settings to restrict or disable cookies, although some parts of our website may not function properly if cookies are disabled.

For more information, please see our Cookies Policy.

9. SHARING YOUR INFORMATION

We may share your personal information with trusted third parties where reasonably necessary, including providers that support:

• payment processing

• programme delivery

• customer communications

• email marketing

• business administration

• analytics

• advertising

• cloud storage

• video conferencing

• file management

• customer relationship management

This may include providers such as:

• ActiveCampaign

• Zoom

• Google Workspace

• WhatsApp Communities

• Stripe, PayPal, or Klarna (where applicable)

We may also disclose personal information where reasonably necessary to:

• comply with law or regulation

• respond to lawful requests from regulators, authorities or courts

• protect rights, safety or property

• prevent fraud or unlawful activity

• enforce our agreements, policies or legal rights

If the Company is sold, merged, restructured or transfers business assets, personal information may be transferred as part of that transaction subject to lawful protections.

We do not sell your personal information.

10. INTERNATIONAL DATA TRANSFERS

Some service providers process personal information outside the United Kingdom.

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection law.

11. DATA SECURITY

We take reasonable technical, organisational and contractual measures to protect personal information against unauthorised access, misuse, loss, disclosure or alteration.

While we take security seriously, no system, platform or method of transmission can guarantee absolute security.

12. HOW LONG WE KEEP YOUR INFORMATION

We keep personal information only for as long as reasonably necessary for:

• providing services

• contractual obligations

• legal compliance

• accounting and tax requirements

• dispute resolution

• fraud prevention

• legitimate business record keeping

Where information is no longer required, it will be securely deleted, anonymised or archived appropriately.

13. YOUR RIGHTS

You may have the right to:

• access your personal information

• correct inaccurate information

• request deletion

• restrict processing

• object to processing

• request portability

• withdraw consent where consent is relied upon

• complain to the Information Commissioner's Office (“ICO”)

To exercise your rights, contact:

hello@chloebisson.com

14. CHILDREN’S PRIVACY

Our website, products and programmes are intended for adults.

We do not knowingly collect personal information from children.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Updated versions will be published on our website and will apply from the date published unless otherwise stated.

16. CONTACT US

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Inspired By Group Limited

71 to 75 Shelton Street

Covent Garden

London

WC2H 9JQ

Email: hello@chloebisson.com

Telephone: +44 (0)7342 337636

Cookies Policy

Last Updated: 26th April 2026

At Inspired By Group Limited (“the Company”, “we”, “us” or “our”), we use cookies and similar technologies to help our website function properly, improve your experience, understand how our website is used, and support our marketing and advertising activity.

This Cookies Policy explains what cookies are, how we use them, and the choices you have in relation to cookies.

This Policy should be read alongside our Privacy Policy and Website Terms of Use.

1. WHAT ARE COOKIES?

Cookies are small text files that are placed on your computer, mobile device or browser when you visit a website.

Cookies help websites recognise your device, remember preferences, improve functionality, analyse performance and support advertising and personalisation.

Some cookies are temporary and expire when you close your browser (session cookies), while others remain on your device for a set period (persistent cookies) unless you delete them.

In this Policy, references to “cookies” may also include similar technologies such as pixels, tags, scripts and local storage technologies.

2. HOW WE USE COOKIES

We use cookies for several purposes, including to:

• make our website function properly

• enable account login and secure access

• process purchases and checkout activity

• remember preferences and settings

• improve website functionality

• understand how visitors use our website

• measure traffic and website performance

• personalise website experiences

• improve our products, services and marketing

• support advertising, retargeting and remarketing campaigns

• measure the effectiveness of advertising campaigns

3. TYPES OF COOKIES WE USE

3.1 Essential Cookies

These cookies are necessary for our website to function properly.

They may be used for:

• website security

• account login

• payment processing

• shopping cart functionality

• fraud prevention

• saving cookie preferences

• website administration

Because these cookies are essential, they do not usually require consent.

If disabled, parts of the website may not function correctly.

3.2 Analytics Cookies

Analytics cookies help us understand how visitors use our website so we can improve performance, content and user experience.

These cookies may collect information such as:

• pages visited

• time spent on pages

• referral sources

• click behaviour

• device type

• browser type

• approximate location data

• website journeys

We may use analytics providers such as:

• Google Analytics

Analytics cookies will only be used where consent is provided, where required by law.

3.3 Marketing and Advertising Cookies

Marketing cookies help us deliver relevant advertising and measure the effectiveness of campaigns.

These cookies may be used to:

• understand what products or content interest you

• show you relevant advertising on other platforms

• limit how often you see adverts

• build audience insights

• improve campaign performance

• retarget website visitors with relevant offers

We may use advertising technologies from providers such as:

• Meta

• Google

• ClickFunnels

Marketing cookies will only be used where consent is provided, where required by law.

3.4 Functionality Cookies

These cookies help improve website usability and remember choices you make, such as:

• login preferences

• saved settings

• language preferences

• website customisation

• improved browsing experience

3.5 Embedded Content and Third Party Cookies

Our website may include embedded third party content such as:

• videos

• webinars

• scheduling tools

• podcast players

• social media content

• external forms

• payment checkout tools

These third party services may place cookies on your device that are controlled by those providers.

We do not control third party cookies directly and recommend reviewing the privacy and cookies policies of those third parties.

4. MANAGING YOUR COOKIE PREFERENCES

When you visit our website, you may be presented with a cookie banner or cookie preference centre that allows you to:

• accept all cookies

• reject non essential cookies

• choose which categories of cookies you consent to

You may update your cookie preferences at any time through our cookie settings tool where available.

You can also manage cookies through your browser settings, including deleting or blocking cookies.

Please note that restricting cookies may affect website functionality.

5. THIRD PARTY COOKIES

Some cookies used on our website are placed by trusted third party providers who support website hosting, analytics, advertising, embedded content, payment processing and website functionality.

We are not responsible for the independent cookie practices of third party providers.

Your use of third party services may be subject to their own privacy and cookies policies.

6. CHANGES TO THIS POLICY

We may update this Cookies Policy from time to time.

Updated versions will be published on our website and will apply from the date published unless otherwise stated.

7. CONTACT US

If you have any questions about this Cookies Policy or our use of cookies, please contact:

Inspired By Group Limited

71 to 75 Shelton Street

Covent Garden

London

WC2H 9JQ

Email: hello@chloebisson.com

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