Welcome to the website operated by Inspired By Group Limited (“the Company”, “we”, “us” or “our”).

We want your experience with Inspired By to be positive, clear and trustworthy. These Website Terms of Use (the “Terms”) explain how our website, content, products and online services may be accessed and used.

By accessing our website, creating an account, downloading free resources, making a purchase or otherwise using our website, you confirm that you have read, understood and agree to be bound by these Terms.

1. ABOUT THESE TERMS

1.1 These Terms govern your use of our website and any products, services, resources and content made available through it.

1.2 These Terms should be read together with our:

• Privacy Policy

• Cookies Policy

• Programme Terms & Conditions (where applicable)

1.3 Where you purchase or enrol in a group coaching, mentoring or membership programme, additional programme specific terms may apply, including a separate Enrolment Agreement where applicable.

2.1 You agree to use our website lawfully, respectfully and in a way that does not negatively affect other users, our systems or our business.

2.2 You must not misuse our website, attempt unauthorised access, introduce malicious code, interfere with security features or use our website for unlawful purposes.

2.3 We reserve the right to restrict, suspend or terminate access to our website or any related services where misuse occurs.

2.4 While we aim to ensure that information on our website is accurate, helpful and up to date, we do not guarantee that all content will always be complete, accurate or current. Content may be updated, amended or removed without notice.

3.1 We may offer physical products, digital products, courses, workshops, events, memberships, programmes and other services for purchase through our website.

3.2 Product descriptions, pricing, offers and availability may change from time to time.

3.3 We reserve the right to refuse, cancel or limit orders where reasonably necessary, including where there has been an obvious pricing error, suspected fraud, misuse of promotional offers, stock limitations, or operational limitations.

3.4 All prices are stated exclusive of VAT unless otherwise stated.

3.5 VAT will be charged at the prevailing rate where applicable.

3.6 Payment must be made in accordance with the payment method selected at checkout.

3.7 An order placed through our website constitutes an offer to purchase. A contract is formed when the Company accepts your order and confirms that acceptance, whether by confirmation email, access being granted, fulfilment commencing, or other written confirmation.

3.8 Physical products will be delivered to the address provided at checkout within a reasonable time unless otherwise stated. Digital products, downloads and online access products will generally be delivered electronically or made accessible through your account shortly after purchase.

3.9 Promotional offers, discount codes and limited time offers may be subject to specific terms, conditions, availability and withdrawal at the Company’s discretion.

3.10 By placing an order through our website, you confirm that you are aged 18 or over, or otherwise have the legal capacity and authority to enter into a binding agreement.

3.11 For international orders, you are responsible for any customs duties, import taxes, local charges or other fees that may apply in your country.

4.1 Payments made through our website may be processed by trusted third party payment providers.

4.2 The Company is not responsible for the independent terms, privacy practices, systems or service interruptions of third party payment providers.

4.3 Your use of third party payment providers may be subject to their own terms and privacy policies.

5.1 Where applicable by law, you may be entitled to a fourteen (14) day cancellation period.

5.2 By purchasing digital products, downloadable resources, online courses or content that becomes immediately accessible, you acknowledge that delivery may begin immediately and that your cancellation rights may be limited or waived where permitted by law.

5.3 Following expiry of any applicable cancellation period, payments made are non refundable except where required by law.

5.4 Refund policies for specific products, offers or events may be stated separately at the point of purchase and will apply in addition to these Terms where relevant.

6.1 Purchases relating to group coaching programmes, mentoring programmes, masterminds, memberships or similar services are additionally governed by our Inspired By Group Programme Terms & Conditions and, where applicable, a separate Enrolment Agreement.

6.2 Where a separate Enrolment Agreement applies, that agreement forms part of the contractual arrangement between the Client and the Company.

6.3 In the event of any conflict between these Website Terms of Use and any Programme specific terms, the Programme specific terms shall apply.

7.1 Some areas of our website, services or digital platforms may require account registration or login access.

7.2 You are responsible for keeping your login credentials secure and confidential.

7.3 You must not share account access with others unless expressly permitted by the Company.

7.4 We reserve the right to suspend or terminate access to accounts where misuse, unauthorised sharing or breach of these Terms occurs.

8.1 We may provide free resources including guides, PDFs, templates, training materials, videos, downloads and other educational content.

8.2 These resources are provided for personal use only unless expressly stated otherwise.

8.3 All free resources remain the intellectual property of the Company and may not be copied, reproduced, distributed, sold, licensed or commercially exploited without written permission.

9.1 All website content, branding, graphics, logos, videos, written content, downloads, training materials, frameworks, templates, methodologies and related content made available by the Company remain the intellectual property of the Company unless otherwise stated.

9.2 You may access and use our content for personal, non commercial use only.

9.3 You may not copy, reproduce, republish, distribute, modify, licence, sell, teach, publish or commercially exploit our content without prior written permission.

10.1 We share educational, inspirational and business related content to support learning and growth.

10.2 Our website content is provided for general information and educational purposes only.

10.3 Nothing on our website constitutes legal advice, financial advice, tax advice, regulated professional advice or guaranteed business advice.

10.4 You remain responsible for your own decisions, actions and outcomes.

11.1 We may share testimonials, reviews, success stories, case studies and examples of client experiences.

11.2 These examples are provided to illustrate what is possible, but they do not guarantee that you will achieve similar results.

11.3 Results vary based on individual effort, implementation, experience, circumstances, market conditions and factors outside our control.

12.1 Our website may contain links to third party websites, platforms, services or recommended tools.

12.2 Some links may be affiliate links, which means we may receive a commission if you make a purchase through them, at no additional cost to you.

12.3 We are not responsible for third party websites, services, products, policies or content.

12.4 Your use of third party websites is subject to their own terms and policies.

13.1 You agree not to:

• use our website unlawfully

• infringe intellectual property rights

• attempt unauthorised access

• disrupt our systems or website functionality

• transmit malicious software

• misuse our content

• impersonate another person

• engage in fraudulent or deceptive activity

13.2 We reserve the right to restrict access where these Terms are breached.

14.1 We aim to keep our website available, secure and functioning effectively.

14.2 However, we do not guarantee uninterrupted access and may suspend access temporarily for maintenance, upgrades, technical issues or circumstances outside our reasonable control.

15.1 To the fullest extent permitted by law, the Company shall not be liable for indirect loss, consequential loss, loss of profit, business interruption, data loss or loss of opportunity arising from use of our website, products or content.

15.2 Nothing in these Terms excludes liability that cannot lawfully be excluded.

16.1 Your use of our website is also governed by our Privacy Policy and Cookies Policy.

16.2 By using our website, you acknowledge that personal data may be processed in accordance with those policies.

17.1 We may update these Terms from time to time.

17.2 Updated Terms will be published on our website and will apply from the date published unless otherwise stated.

18.1 If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions shall continue in full force and effect.

18.2 Failure by the Company to enforce any right under these Terms shall not constitute a waiver of that right.

18.3 These Terms form the entire agreement relating to your use of our website unless additional terms expressly apply.

18.4 Notices may be given by email or other reasonable business communication methods.

18.5 The Company may assign or transfer its rights and obligations under these Terms.

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Welcome to the programmes provided by Inspired By Group Limited (referred to in these Terms as “the Company”, “we”, “us” or “our”).

These Programme Terms & Conditions (the “Terms”) apply to all coaching programmes, mentoring programmes, masterminds, workshops, events, online programmes, memberships and related services provided by the Company (collectively referred to as the “Programme” or “Programmes”).

By enrolling in a Programme, making payment, or otherwise participating in a Programme, you confirm that you have read, understood and agree to be bound by these Terms.

1.1 These Terms govern your participation in any Programme provided by the Company.

1.2 These Terms should be read together with:

• your signed Enrolment Agreement, Book Services Agreement, or other written agreement with the Company (where applicable)

• the Inspired By Code & Commitments

• any Programme specific details communicated by the Company

1.3 Together, these documents form the agreement between you and the Company.

2.1 Your place in a Programme is confirmed once:

• your enrolment is accepted by the Company; and

• payment or an agreed payment arrangement has been made.

2.2 The Company reserves the right to accept or decline enrolment applications at its discretion.

2.3 By enrolling, you confirm that the information you provide is accurate and complete.

3.1 Programmes may be delivered in various formats, including live events, group coaching, mentoring calls, workshops, online learning platforms, digital resources, communities, recorded content and support channels.

3.2 Programme features, resources and delivery methods may vary depending on the Programme selected.

3.3 The Company reserves the right to make reasonable changes to Programme content, structure, delivery method, dates, timings, speakers, venues, technology platforms or support arrangements where necessary to improve delivery, respond to operational requirements or circumstances outside our reasonable control.

3.4 Where possible, we will communicate significant changes in advance.

4.1 Programme fees are stated at the point of purchase and are exclusive of VAT unless otherwise stated.

4.2 VAT will be charged at the prevailing rate where applicable.

4.3 Where a payment plan is agreed, all instalments remain payable in accordance with the agreed schedule.

4.4 Choosing not to attend, participate, engage, complete the Programme, or make use of included benefits does not remove your obligation to make agreed payments.

4.5 The Company reserves the right to recover outstanding sums together with any reasonable costs permitted by law in connection with collection or enforcement.

5.1 Where applicable by law, you may be entitled to a fourteen (14) day cooling off period from the date of purchase.

5.2 By enrolling, you acknowledge that Programme delivery, access to digital materials, live support, recordings or community access may begin immediately.

5.3 Following expiry of any applicable cooling off period, payments made are non refundable except where required by law.

5.4 If you choose to withdraw, cease participation or disengage from a Programme, agreed payment obligations remain payable in full.

6.1 If payment is missed, delayed or declined, the Company reserves the right to suspend access to Programme content, recordings, communities, support channels, live sessions and related services until payment is brought up to date.

6.2 Suspension of access does not waive your obligation to pay outstanding amounts.

7.1 Programme sessions, calls, workshops, events and related activities may be recorded by the Company.

7.2 By participating in a Programme, you consent to such recording.

7.3 Recordings may be made available to participants for educational, operational and Programme delivery purposes.

7.4 All recordings remain the property of the Company.

8.1 We are committed to creating a trusted environment for our Clients.

8.2 You agree to treat confidential information shared by the Company and other Clients as private and confidential.

8.3 Confidential information includes personal stories, unpublished work, business strategies, commercially sensitive information, financial information and other information that would reasonably be considered private.

8.4 You must not share, copy, disclose, distribute or use confidential information outside the Programme without permission.

8.5 Confidentiality obligations continue after your participation ends.

9.1 All Programme materials, frameworks, tools, templates, training content, recordings, systems, methodologies, educational resources and related content created or provided by the Company remain the intellectual property of the Company unless otherwise stated.

9.2 You are granted a personal, non transferable licence to use Programme materials for your own learning and development.

9.3 You may not reproduce, distribute, publish, teach, sell, license, copy or commercially exploit Company materials without written permission.

9.4 You retain ownership of your own original work, ideas and intellectual property created independently by you.

10.1 We love celebrating the wins of our Clients.

10.2 By participating in a Programme, you grant the Company permission to use testimonials, feedback, comments, progress, results, achievements and other content voluntarily shared by you for promotional, educational, marketing and commercial purposes.

10.3 The Company agrees not to knowingly publish misleading information or intentionally disclose commercially sensitive confidential information belonging to you.

11.1 You agree to participate professionally, respectfully and in good faith.

11.2 You remain responsible for your own implementation, decisions, actions and results.

11.3 The best outcomes come from commitment, consistency and action. We encourage you to engage fully with the Programme.

12.1 All Clients are required to abide by the Inspired By Code & Commitments.

12.2 The Company reserves the right to address conduct that undermines the integrity, safety or experience of the Programme community.

13.1 The Company reserves the right to suspend or remove a Client from a Programme for:

• breach of these Terms

• breach of the Code & Commitments

• misconduct

• abusive, disruptive or harmful behaviour

• unlawful conduct

• serious breach of confidentiality

• misuse of Company intellectual property

13.2 Where removal occurs due to breach by the Client:

• payments already made are non refundable

• future unpaid instalments may remain payable where contractually agreed, except where the applicable Enrolment Agreement states otherwise

14.1 We provide guidance, mentoring, education, accountability and support.

14.2 We do not guarantee specific outcomes, including publishing success, sales, business growth, speaking opportunities, media coverage or financial results.

14.3 Outcomes vary based on individual effort, implementation, experience, market conditions and many factors outside our control.

15.1 To the fullest extent permitted by law, the Company’s liability is limited to the amount paid by you for the relevant Programme.

15.2 The Company is not liable for indirect loss, consequential loss, loss of profit, business interruption or loss of opportunity.

15.3 Nothing in these Terms excludes liability that cannot lawfully be excluded.

16.1 We process personal data in accordance with applicable data protection laws and our Privacy Policy.

16.2 By participating in Programmes, you consent to reasonable use of your data for Programme administration, communication and delivery.

17.1 The Company shall not be liable for delay or failure in performance caused by circumstances outside our reasonable control, including illness, venue issues, technology failures, internet outages, travel disruption, emergencies, acts of God or other unforeseen events.

18.1 The Company may update these Terms from time to time.

18.2 Updated Terms will be published on our website and will apply from the date published unless otherwise stated.

19.1 If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force.

19.2 Failure by the Company to enforce any right shall not be treated as a waiver of that right.

19.3 These Terms, together with your Enrolment Agreement and the Inspired By Code & Commitments, form the entire agreement between you and the Company relating to the Programme.

19.4 Any notice or formal communication under these Terms or any related agreement may be given in writing by email to the most recent email address provided by either Party, or by any other written communication method reasonably designated by the Company from time to time.

19.5 A notice sent by email shall be deemed received on the next business day following transmission, provided no delivery failure notice is received.

19.6 The Company may assign or transfer its rights and obligations under these Terms.

20.1 If a dispute arises in connection with a Programme or any related agreement, the Parties agree to first seek to resolve the matter through good faith discussions.

20.2 If the matter is not resolved within thirty (30) days, either Party may propose mediation before commencing formal legal proceedings, except where urgent legal action is reasonably required.

20.3 Nothing in this clause prevents either Party from seeking injunctive relief or any urgent remedy available through the courts.

These Terms shall be governed by and construed in accordance with the laws of England and Wales.